Contact Us

Our customer support team is here to help you. If you require assistance please do not hesitate to contact us using the available methods:

(Head Office)
Empire Watches Ltd
PO Box 1157
HA1  9LQ
United Kingdom

Company Reg: 6232284
VAT Number: GB 912504850


For all general enquiries or if you have a query regarding an existing order please email your order number and nature of query to
We try to answer emails within 1 hour of receiving them, however occasionally this can take slightly longer.


General Enquiries & Customer Support:
0844 334 4480 (Call cost 6p plus your phone company's access charge)

+44 (0) 844 334 4480 (Intl Customers)

Our telephone lines are open between 9.30am - 5pm GMT, Monday-Friday only.