Privacy Policy

Your Privacy is Our Priority

At Empire Watches, your privacy is very important to us. We value you as our customer. We appreciate your business and understand the importance of protecting your rights. We hope to address all of your concerns through the list of privacy-related Frequently Asked Questions.


For your increased security, we at Empire Watches Limited do not collect or store any of our customers credit card information on our site. We have also implemented the best possible commercially available 128-bit SSL Software encryption on our site, so all the personal details you enter on our site are perfectly safe.

While entering your personal details, a padlock will appear in the bottom right of your browser or on the top of your browser next to the address bar (depend on your browser version), indicating that the secure server software is now in place.

All your credit card details are entered on our payment processor's secure server (Sage Pay) and processed by our Lloyds TSB Cardnet merchant services. By using this service you only disclose your card details to Sage Pay using their secure server. Sage Pay uses 128-bit secure server software (SSL sockets), which encrypts information, ensuring that your transactions stay private and protected. Other payment options such as Paypal & Nochex also use the same 128-bit secure server software (SSL sockets)

At no point in time are your card details passed to Empire Watches Limited and neither are we able to access your card details at Sage Pay. Sage Pay is committed to protecting the security of your data. They use a variety of security technologies and procedures to help protect your personal information from unauthorized access, use or disclosure.

What is 3D-Secure?

When you go to our credit card processors (Sage Pay) web site and enter your card details you will be faced with the 3D-Secure option now. It is now a requirement from participating credit/debit card issuers that 3D-Secure is implemented on all Internet retail sites in the UK for your security.

Please note that the 3D-Secure system is separate from Empire Watches Limited web site and we will NEVER see the password or security details for your card so it is completely safe to enter this information. 3D- Secure password is also not the same as the password you enter on our Empire Watches Limited website to create your user account.

User information

For each visitor to our website, our web server automatically recognizes only the visitor's domain name and IP address for security purpose. We only collect our visitors' information, when the information is provided from the customer voluntarily, such as user registration ordering, and/or review submission. The information we collect is never shared with other organizations under any circumstance. This site might contain links to other sites. But is not responsible for the privacy practices or the content of such Websites.

About Cookies

We use cookies solely to store user preferences, record user-specific information on what pages users access or visit, and to keep track of users' shopping cart and for nothing else. A "cookie" is a small piece of data that is sent to your browser from a Web server and stored on your computer's hard drive.

Applicable Law

These conditions shall be construed according to and governed by UK Laws.
None of our Terms and Conditions affect your statutory rights as a consumer.

All web site content is the property of Empire Watches or its suppliers. Permission is given to all purchasers to electronically copy and print sections of this site for personal use only. Any other use, without the written permission of Empire Watches Limited, is strictly prohibited.